Data Privacy

new jili com Privacy Policy – Your Data, Explained

At new jili com, we take the privacy of our Philippine players seriously. This page explains what personal information we collect when you use the platform, how it is used, and what rights you have over your own data.

Last updated: January 2026

Privacy at a Glance

These cards summarise the key privacy principles at new jili com. The full policy below provides complete detail — please read it thoroughly.

We Only Collect What We Need

new jili com collects personal information that is necessary to operate your account, process transactions in Philippine Peso, and comply with verification requirements. We do not gather data beyond what is needed to deliver the service.

Your Data Is Kept Secure

All data transmitted between your device and new jili com is protected by SSL encryption. Account access is secured via OTP verification. Financial credentials for GCash, Maya, or bank transfers are handled directly by those payment providers — we do not store your payment passwords or PINs.

You Have Rights Over Your Data

As a registered player, you have the right to request access to the personal data we hold about you, ask for corrections, or request deletion of your data subject to applicable legal obligations. Contact support using the email in the footer to make a request.

Limited Third-Party Sharing

We share personal data only with third parties that are necessary for platform operations — such as payment processors, identity verification providers, and technical infrastructure partners. We do not sell your personal data to advertisers or unrelated third parties.

Cookies and Platform Analytics

new jili com uses cookies and similar technologies to maintain your session, remember your preferences, and understand how players use the platform. Essential cookies are required for the site to function. You can manage non-essential cookies through your browser settings.

We Communicate Responsibly

We may send account-related notifications, security alerts, and — where you have opted in — promotional updates about new jili com. You can manage your communication preferences within your account settings. We will never share your contact details for unrelated third-party marketing.

1 Introduction

new jili com ("we", "us", "our") operates the online gaming platform at newjilicom.vu, which is designed specifically for players in the Philippines. This Privacy Policy explains how we handle personal data relating to individuals who visit our website, register an account, or use any of the services we provide.

By registering an account on new jili com, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it periodically, as it may be updated from time to time.

This policy applies to all personal data processed by new jili com in connection with the platform's services, including account management, payment processing, customer support interactions, and platform analytics.

2 Personal Data We Collect

We collect personal data in the following categories:

  • Registration data: Full name, date of birth, email address, mobile number, and residential address provided during account creation.
  • Identity verification (KYC) documents: Government-issued ID (e.g. PhilSys ID, passport, driver's licence), selfie or photo verification, and proof of address as required for account verification.
  • Financial information: Transaction history, deposit and withdrawal records, account balance, and payment channel references (e.g. GCash account reference or bank account details used for transactions). We do not store full banking credentials or e-wallet PINs.
  • Gaming activity: Game session logs, bet history, win/loss records, and eBingo card purchase history.
  • Device and technical data: IP address, device type, browser type and version, operating system, and session timestamps collected automatically when you access the platform.
  • Communications: Records of enquiries submitted to customer support and any correspondence exchanged in connection with your account.
  • Cookie data: Preference and session data collected via cookies, described in more detail in Section 8.

3 How We Use Your Personal Data

new jili com uses your personal data for the following purposes:

  • To create, manage, and maintain your account on the platform.
  • To process deposits and withdrawals in Philippine Peso through your chosen payment channel.
  • To verify your identity and age (21+) in compliance with our KYC obligations.
  • To deliver the gaming services you use — including slots, live casino, sports betting, and eBingo.
  • To detect and prevent fraud, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
  • To send transactional communications — such as account confirmations, security alerts, OTP codes, and withdrawal notifications.
  • To send promotional communications about offers available at new jili com, where you have opted in to receive them.
  • To improve platform performance and user experience through analytics and technical monitoring.
  • To respond to customer support enquiries and resolve account-related issues.
  • To comply with applicable laws and regulatory obligations.

We do not use your personal data for automated decision-making that produces legal effects without human review, except where required by applicable law or fraud-prevention systems.

5 Sharing Your Personal Data

new jili com does not sell your personal data. We share it only in the following circumstances:

  • Payment processors: GCash, Maya, and Philippine banking partners receive transaction references necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
  • KYC and identity verification providers: Third-party verification services that assist with age and identity checks as part of the account verification process.
  • Technology and infrastructure partners: Service providers that host and maintain the technical systems underlying new jili com, subject to appropriate data processing agreements.
  • Game software providers: Where relevant game providers require session or account identifiers to deliver their games to you within the platform.
  • Law enforcement or regulatory authorities: Where disclosure is required by law, court order, or lawful regulatory request.

All third-party partners who process personal data on our behalf are required to handle it in accordance with applicable data protection standards and only for the purposes specified by new jili com.

6 Data Retention

new jili com retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. In general:

  • Account registration and KYC data is retained for the duration of the account and for a minimum period after account closure as required by applicable law.
  • Transaction records are retained for the period required under financial record-keeping obligations applicable to online gaming platforms.
  • Gaming activity logs are retained for the periods necessary for fraud prevention and dispute resolution.
  • Communications with customer support are retained for a reasonable period to assist with any follow-up enquiries.

When personal data is no longer required for any lawful purpose, we take reasonable steps to delete or anonymise it securely.

7 Security Measures

new jili com implements reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. These include:

  • SSL/TLS encryption for all data transmitted between your device and the platform.
  • OTP (one-time password) verification for account registration and sensitive account actions.
  • Access controls that limit internal access to personal data to authorised personnel only.
  • Regular security monitoring of the platform's technical infrastructure.

While we take reasonable precautions, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and should contact support immediately if you believe your account has been compromised.

8 Cookies and Similar Technologies

new jili com uses cookies — small text files stored on your device — and similar technologies to support the operation of the platform. Cookies are used for the following purposes:

  • Essential cookies: Required for the platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled without affecting platform functionality.
  • Preference cookies: Remember your settings and preferences across sessions, such as your preferred language display or game lobby filters.
  • Analytics cookies: Collect anonymised information about how players navigate and use the platform, helping us identify areas for improvement.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features. new jili com does not use cookies to serve third-party advertising.

9 Your Data Rights

As a registered player on new jili com, you have the following rights regarding your personal data:

Your Right What It Means
Access You can request a copy of the personal data we hold about you.
Correction You can request that inaccurate or incomplete personal data be corrected.
Deletion You can request deletion of your personal data, subject to our legal retention obligations.
Restriction You can request that we limit how we process your data in certain circumstances.
Objection You can object to processing based on legitimate interests, where your situation justifies it.
Withdraw Consent Where processing is based on consent (e.g. marketing emails), you can withdraw consent at any time via account settings.

To exercise any of these rights, contact the new jili com support team using the email address in the footer of this page. We will respond within a reasonable timeframe. We may need to verify your identity before processing any data request.

10 Players Under 21

new jili com is strictly an adult platform. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been registered by a person under the minimum age, we will close the account and delete any associated personal data in accordance with our data retention obligations.

If you believe a person under 21 has registered an account, please contact support immediately using the email address provided in the footer.

11 Updates to This Policy

new jili com may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, the "Last updated" date at the top of this page will be revised.

We may also notify registered players of significant changes through the platform notification system or by email. Your continued use of new jili com after any update constitutes your acknowledgement of the revised policy.

12 Contact

If you have questions about this Privacy Policy, want to exercise a data right, or need to raise a data-related concern, please contact the new jili com team using the support email listed in the footer of this page.

For platform usage rules and account terms, please refer to our Terms & Conditions. For responsible gaming tools and self-exclusion options, visit our Responsible Gaming page.

Support contact: [email protected] — please include your registered account username and the nature of your request in your message.

Your Privacy Matters at new jili com

We are committed to handling your personal data with care and transparency. If you ever have concerns about how your data is being used, contact our support team. Your right to access, correct, and manage your information is respected at every step.

For platform rules, see Terms & Conditions. For gaming tools and 21+ limits, visit Responsible Gaming.

Ready to Join new jili com?

Create your free account and experience online gaming built specifically for Filipino players — slots, live casino, sports betting, eBingo, and more, all in Philippine Peso.

21+ only. By registering you agree to our Terms & Conditions and Privacy Policy. Please play responsibly.